Contract length
6+ months, pre-employment opportunity
Location
London or Delhi
About Mozrest
Based in London, Mozrest is a key player in the online booking landscape. Partnering with the main Reservation Management Systems and Booking Channels in the world, Mozrest offers a software application that helps restaurants and local businesses (garages, hair & beauty salons, health centres, etc.) manage their online reservations channels whilst optimising and increasing their online presence and communication.
About the role
At Mozrest, we are proud to offer innovative products that meet the needs and wants of our customers. We are searching for a Business Analyst intern to help us continue to grow our offerings.
Reporting directly to the CEO and working closely with the CTO, you will be an integral member of a warm, inclusive, and talented team – contributing to meetings to understand how the function works across all its disciplines.
As an ideal candidate, you will be graduated with a first experience in Business Analyse, IT or Product Management.
Key Responsibilities
Business Analyses
- Perform quality assurance controls on products (testing).
- Build and execute test plans
- On the product portfolio to avoid regression
- On new feature to ensure seamless deployment in multiple environments
- Develop marketing collaterals together with the Marketing team.
- Create support and training documents for internal and external users.
Partner and Customer success management
- Support the partner development team with any questions they may have.
- Participate in system configuration.
- Onboard new partners and clients.
- Perform product demos to partners and clients.
Project Management Assistance
- Prepare and attend internal meetings with the CEO and CTO.
- Write minutes.
- Follow up with external partners and customers.
- Assist in project and product task planning.
- Post analyses planning. (Is the deadline reached? If not, why and what should we do to get the deadline next time?)
Knowledge, skills, and experience
- Interested in working in an internationally oriented environment.
- Passion for tech.
- Patient and active listener.
- Rigorous.
- High computer literacy (SQL and Postman are must-haves) and the ability to learn new design and prioritisation software (Miro or Monday.com is an advantage).
- Excellent writing and editing skills (Google Slides and Powerpoint).
- Highly organised, able to multi-task and prioritise workload to meet deadlines in a fast-paced environment.
- Self-motivated, ability to work as part of a team or alone.
- Fluency in English at a professional level.
How to apply
Ensure you fully adhere to the Mozrest company values before filling out this Application Form.