Blog
7 Restaurant Reservation Trends Shaping Demand Management
Restaurant reservations used to be relatively straightforward. Guests booked a table. The restaurant confirmed the reservation. The guest arrived for dinner. Today, reservation systems play a much broader role. Restaurants are using them to anticipate demand, reduce no-shows, optimise occupancy, generate additional revenue and better understand guest behaviour. At the same time, diners increasingly expect
août 7, 2026
5 Restaurant Loyalty Trends Shaping Guest Relationships
There was a time when restaurant loyalty was relatively simple. Guests collected points. Earned rewards. Returned for a free meal after a certain number of visits. For many restaurants, loyalty programmes existed alongside reservations, payments and marketing campaigns, operating as separate initiatives. Today, loyalty looks very different. It can influence where diners choose to eat,
août 6, 2026
Why Restaurant Technology Companies Are Expanding Beyond Their Original Products
A few years ago, restaurant technology categories were relatively easy to understand. Each type of software had a clearly defined role within the restaurant technology stack. Today, those boundaries are becoming increasingly blurred. Delivery platforms now offer restaurant reservations. Payment companies are acquiring reservation platforms. POS providers are embedding booking capabilities into their products, while
août 6, 2026
AI in Restaurant Technology: From Guest Discovery to Restaurant Operations
AI is quietly becoming part of almost every stage of the restaurant journey. A guest can discover a restaurant through ChatGPT, Claude or Alexa+, call a restaurant and speak to an AI assistant, enquire about a private event without talking to a member of staff, receive personalised loyalty offers, or help restaurant operators analyse performance
août 5, 2026
Restaurant Discovery Trends: How Diners Are Finding Restaurants Today
A few years ago, the journey to find a restaurant was relatively simple. A diner searched on Google, visited a restaurant’s website or a reservation platform, booked a table and showed up for dinner. Today, that same diner might first discover a restaurant through ChatGPT or Alexa+, browse the MICHELIN Guide, check reviews on Google
août 5, 2026
L'importance de répondre aux avis clients des restaurants
Selon des études récentes, 72 % des clients considèrent qu'une communication ouverte est un aspect essentiel lors du choix d'un restaurant.
mai 1, 2024
Comment ajouter le bouton « Réserver » sur Instagram
Découvrez comment ajouter le bouton « Réserver » à votre profil Instagram en seulement quelques clics.
avril 22, 2024
Restez connectés, suivez-nous sur LinkedIn
