Restaurant Tech Insights
AI in Restaurant Technology: From Guest Discovery to Restaurant Operations
AI is quietly becoming part of almost every stage of the restaurant journey. A guest can discover a restaurant through ChatGPT, Claude or Alexa+, call a restaurant and speak to an AI assistant, enquire about a private event without talking to a member of staff, receive personalised loyalty offers, or help restaurant operators analyse performance
August 5, 2026
Restaurant Discovery Trends: How Diners Are Finding Restaurants Today
A few years ago, the journey to find a restaurant was relatively simple. A diner searched on Google, visited a restaurant’s website or a reservation platform, booked a table and showed up for dinner. Today, that same diner might first discover a restaurant through ChatGPT or Alexa+, browse the MICHELIN Guide, check reviews on Google
August 5, 2026
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